Simplistic thinking helps provide a better service experience.
Jersey Elevator Website Redesign
Jersey Elevator was in need of a complete redesign because their website lacked the ability for mobile support and because it wasn’t responsive. During the discovery process, we found additional opportunities that alleviated problems in their sales programs and allow for greater efficiencies by helping their salesforce close more deals and generate more work.
Simplistic Innovation via Pre-Qualified Leads
Up to this point, their sales and service departments had been operating in a traditional and limiting fashion. Seeing an opportunity, we built functionality into the website that allowed potential and existing customers to schedule service and maintenance when it was convenient with their schedule. It also enabled the salesforce to become more efficient at meeting user needs. Resulting in a tremendous increase of brand value for their customers.